For three days, hundreds of families in Denver Elyria Swansea area were without hot water and some homes were without the ability to cook due to a natural gas interruption, and Xcel Energy has no idea when the service would be restored. After nearly two years of dealing with the Interstate 70 project, the latest quality of life issue has residents on edge.
Yadira Sanchez, who lives with her three children on Adams Street, said her family hasn’t had a hot shower or cooked hot food on their gas stove since Wednesday. They aren’t letting on to everyone what happened. A main line was broken Wednesday at Clayton Street and 48th Avenue, according to Xcel Energy spokesperson Michelle Aguayo, who submitted an emailed statement to The Denver Post on Friday night.
She stated there is no estimate on when gas will be restored in the neighbourhood. Gas service has been cut off for about 700 customers. According to the announcement, a command centre is opened at Lorraine Granado Park on Steele Street where citizens may get answers to their queries. Aguayo wrote in the statement, “In the meantime, we are providing services and ongoing communication to our impacted customers. We know it’s difficult to be without gas service and appreciate our customers’ patience during this time.”
Another company was working in the vicinity at the time of the damage, according to Aguayo, but an inquiry into what happened won’t begin until the repairs are completed. According to Travis Thompson, a spokesperson for Denver Water, technicians fixed a service line leak at a home in the 4800 block of Steele Street on Wednesday, but there was no indication that the work was related to the gas main break. Water department officials are now in the area to assist Xcel crews in locating water lines as they attempt to restore gas service.